Privacy Policy

Last updated: December 14, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to D2S d.o.o., Krozna pot 53, 1230 Prelog.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Slovenia.
Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Hotelko, accessible from https://www.hotelko.ink.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Phone number
Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage Your Account.
To contact You for updates, service communications, or marketing purposes.
For business transfers, analytics, and improving our services.

Retention of Your Personal Data

The Company will retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy or to comply with legal obligations.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed outside Your jurisdiction. By using our Service, You agree to this transfer.

Delete Your Personal Data

You have the right to request deletion of Your Personal Data. Please contact Us to initiate the process.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We are committed to protecting these rights and ensuring transparency about how your Personal Data is processed.

Your GDPR Rights

Right to Access:
You have the right to request access to the Personal Data we hold about you and to receive a copy of that information.
Right to Rectification:
You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Right to Erasure (“Right to be Forgotten”):
You have the right to request that we delete your Personal Data, subject to certain exceptions where we are legally required to retain it.
Right to Restrict Processing:
You can request that we restrict the processing of your Personal Data under certain conditions, such as when you contest the accuracy of the data.
Right to Data Portability:
You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object:
You have the right to object to the processing of your Personal Data, including processing for direct marketing purposes.
Right to Withdraw Consent:
If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact us at:

Email: hotelko.ai@gmail.com
Address: D2S d.o.o., Krozna pot 53, 1230 Prelog

We may ask you to verify your identity before responding to requests. We will respond to your request within one month of receiving it, in accordance with GDPR regulations.

Filing a Complaint

If you feel that your data protection rights have been infringed, you have the right to lodge a complaint with your local Data Protection Authority (DPA). You can find contact details for your local DPA on the European Data Protection Board (EDPB) website.

Security of Your Personal Data

The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By visiting this page on our website: https://www.hotelko.ink/privacy-policy